Order Information
Customer Satisfaction Guaranteed
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Fast Shipping
We offer fast shipping throughout the US and Canada for all our products. Each batch is roasted to order, and each order is shipped within 3 days of purchase.
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Secure Payments
Guaranteed secure payments for your peace of mind and convenience.
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Customer Support
We will handle any concerns personally and ensure customer satisfaction. We're here to answer questions about our coffee, our process, your order, and more.
Return Policy
Returns are handled on a case-by-case basis with the goal of making our customers happy and meeting their needs. We do not accept returns on coffee due to its perishable nature. However, we are quite willing to resolve problems as they arise.
If you have any issues with your coffee, or if there are errors in your order, please contact us at Geoff@CarolinaCoffeeWorks.com or 843-822-3454 within two days of receiving your order. We will do our best to ensure a smooth and satisfactory resolution.
Shipping Information
At Carolina Coffee Works, we strive to process and ship all orders within 1-3 business days. Once your order has been shipped, you will receive a tracking number via email to track the delivery status of your package. Our shipping rates are calculated based on the weight and destination of your order and will be displayed at checkout. Please note that shipping times may vary depending on your location. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.